Career Coaching App & Website
Careers for Vets
Military and war veterans did not have very many options or support with finding a career that best suits them
Be the Coach
To build a dedicated mobile app and website specifically designed to coach and assist veterans with securing a career
During the initial phases, we developed four personas and focused on those to come up with a user journey. During the research we found that there were some biases and accessibility issues had arose.
Based on information gathered during the research, wireframes were developed for both the app and the website.
Unmoderated study was conducted on the low-fi prototypes of both the app and the website.
- Time on task
- Drop off rates
- Conversion rate
- System usability scale
- 5 participants
- Two males, two females, and one nonbinary individual, between the ages of 20 and 75. One participant is a person with a mobility impairment.
- The study is accessible for use with a screen reader and a switch device.
With usability studies completed we started to refine our designs, iterate, and create the mockups.
Prior to the usability study a user that tested the low-fi prototype had trouble with English. We have added a translate option in the login screen.
There were no indications of time frames for people with a busy schedule.
One user was unsure if the videos in the program should be taken in order.
During the entire UX design process accessibility options are always our #1 priority.
The Path Forward
Mobile app and website will have a job search option in the future. This would be incredibly more efficient for the user to search for employment after taking the program.
A partnership with large and small employers in the community to start a job placement program would be another avenue to pursue.
A completion certificate recognized by an educational institution would enable our users to post their accomplishments online or attach to their resume.